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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D alberto

May 8, 2024

1  out of  5
rating by D alberto
"If I can only give this facility a negative star I will give them a negative score. My father, an immigrant, does not speak english get yelled at by Gigi, one of the staffs in this facility. She does not have patience with minority senior citizens. I like Renee and her male agent because they have the patience to serve ignorant people. If you only pay a dollar a day, this facility will not help you file claims on your behalf but they will be happy to collect the yearly dues! good luck on those who will get their service! and I hope when Gigi gets old nobody will yet at her!"
We responded:
"Thank you for your Feedback. We strive to give excellent customer service and as children of immigrants, we understand that language can be a barrier. When your father and you were in my team was not aware that you had not understood us. Claims can be complicated and obviously there was a misunderstanding. Please call me and I will be happy to go over the claim process in more detail with you on your dad's behalf. Privacy prevents me from commenting further on this matter. "
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David Gorski

November 24, 2023

5  out of  5
rating by David Gorski
"I am a mortgage lender who needed evidence of a Condo Association's Flood Insurance. I called Renee who handled my request while on the phone and I received the certificate within minutes. Renee was personable and responded in a timely manner which is the type of service I appreciate the most. A role model for other agents, for sure!"
We responded:
"Wow, Thank you David for this review. You made my day. It was a simple request I was glad to do. It was a pleasure doing business with you. "
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MG P (Grazia P)

October 11, 2022

5  out of  5
rating by MG P (Grazia P)
"Always satisfied with Rene and the rest of staff.Professional and helpful! They go out of their way to get your question answered and are very honest! Everyone is treated like family!"
We responded:
"Thank you so much for your kinds words. We strive to give everyone the best service we can while trying to meet all their insurance needs. It made our day!!!!"
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mohammad alsouqi

September 5, 2022

5  out of  5
rating by mohammad alsouqi
"Amazing to work with. Rene, Gigi, and Michael! Truthfully pleasure to deal with"
We responded:
"Mohammad, Thank you so much for your review. It truly makes us happy to help people with their insurance needs. We value you as our insured. Your kind words made our day."
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Alfred Rizza

January 10, 2022

5  out of  5
rating by Alfred Rizza
"Always there for you. the staff is wonderful especially GiGi. Answer all your questions and go above and beyond. Been with them for over 50 years Will never go anywhere else."
We responded:
"Thank You Mr. Rizza for your nice review of my office and especially the kind words about Gigi. We are always happy to help you and your family with your insurance needs. Thank you for choosing us."
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casandra record

August 31, 2021

5  out of  5
rating by casandra record
"I had the pleasure of working with Melissa from the James Alonso office in Nutley, NJ. She was very patient with me, answered all my questions and found me the best rate for car insurance. My insurance was literally cut in half. I can’t thank this office enough for their kindness and professionalism."
We responded:
"Thank you for your kind words for my fellow agent in helping you with your insurance needs."
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Janet Filko

August 14, 2021

5  out of  5
rating by Janet Filko
"I have been with Renee and State Farm for almost 40 years . The main reason for that is because I trust her. Her staff is always there to answer any questions I may have. Always have had good experience."
We responded:
"Thank you Janet for your kind review of my team and me. Its always a pleasure to help you and your family with your insurance needs."
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Karen Quagliana

August 13, 2021

5  out of  5
rating by Karen Quagliana
"The entire staff is phenomenal!! We get immediate responses. There knowledge and professional is above ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Karen of you kind review. Its our pleasure to help you with your insurance needs."
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Jackie

August 13, 2021

5  out of  5
rating by Jackie
"Renee and her staff are the best. They truly care about you and all your insurance needs. I have my car/home/life & RV insurance with her as well my IRA’s."
We responded:
"Thank you Jackie for your kind review. We truly value you business and letting us help you with all your insurance needs."
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Karen Barrow

June 14, 2021

5  out of  5
rating by Karen Barrow
"Switching insurance companies can be a stressful event but the agents at this office made it smooth and effortless. Jonathan was knowledgeable, patient, helpful, and personable. He outlined different scenarios to help me plan more easily after reviewing the options. I have the highest praise for this State Farm office. My confidence in insurance agents and companies has been fully restored! Thank you!"
We responded:
"Thank you Karen for you kind review. It makes our day! We are glad we were able to help you with your insurance needs."
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Melissa Francis

May 11, 2021

5  out of  5
rating by Melissa Francis
"I have been a customer of Renee Friscia-State Farm for the past 30 years. I am happy with the courteous and knowledgeable staff that work there. Renee, Gigi and Jonathan are always ready to assist me with any questions or concerns. I just recently added my 18 year old to the State Farm family, and they are taking great care of her as well. I highly recommend this office for all your insurance needs."
We responded:
"Thank you Melissa for your kind words. Always happy to help you with your insurance needs."
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Joanne Grosh

April 17, 2021

5  out of  5
rating by Joanne Grosh
"I referred a senior friend of mine after her rates increased by a $1000. They were able to give her a policy exactly what she had for half of the money. Can't say enough about Jonathan, Gi Gi and Renee. They are professional and caring I would highly recommend them."
We responded:
"Thank you Joanne for your kind words. Alway happy to help with the insurance needs in our community and to save them money."
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Carmine Pedone

March 7, 2021

5  out of  5
rating by Carmine Pedone
"State Farm is like family to me"
We responded:
"Thank you Carmine. Your kind words mean a lot to us."
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joseph algieri

September 2, 2020

5  out of  5
rating by joseph algieri
"I had left state farm 7 years later I'm back thank you Gigi as always you do a fantastic job .. Really great people to work with ...."
We responded:
"Thank you Joe for your kind words. As you know Gigi is one of our most valued team members. Always happy to help people with their insurance needs."
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Cristal Kayel

December 22, 2019

5  out of  5
rating by Cristal Kayel
"Great customer service"
We responded:
"Thank you for your kind words."
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Nancy Stephens

November 22, 2019

5  out of  5
rating by Nancy Stephens
"I've met with Renee & jonathan they are amazing. They were both very knowledgeable professional and I will continue doing business with this location"
We responded:
"Thank you so much for your kind remarks. It made our day!"
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AJ Sultan

August 20, 2019

5  out of  5
rating by AJ Sultan
"Best insurance representatives ever."
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Gary Stranz

July 18, 2018

5  out of  5
rating by Gary Stranz
"I had an insurance question. They answered my e-mail within 10 minutes. Using them for over 30 years. Great service."